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Terms of Service

Last updated: July 1, 2026

1. Agreement

By accessing or using the Datavtar platform ("Service") operated by Datavtar AI Private Limited ("Datavtar," "we," "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Service Description

Datavtar is an AI operating system for logistics that enables organizations to connect their knowledge, activate domain expertise, and orchestrate business outcomes. The Service is provided on an ongoing basis and may be updated, improved, or expanded over time. We may add, modify, or discontinue features at our discretion, and will give reasonable notice of any material change that adversely affects a feature you rely on.

3. Account and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload content that infringes on intellectual property rights of others
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to develop a competing product or service
  • Reverse engineer, decompile, or disassemble any part of the Service

5. Your Data and AI-Generated Content

You retain all rights to the data and content you provide to the Service, whether uploaded directly or accessed through connected services such as Google Drive. We do not claim ownership of your content. We use your content solely to provide the Service to you, as described in our Privacy Policy.

Content the Service generates for you — including applications, code, documents, and other outputs produced by features such as Apps — is yours. Datavtar claims no ownership of it, and you are free to use it as you see fit.

AI-generated content may be inaccurate, incomplete, or require modification. You are responsible for reviewing and validating any AI-generated output before relying on it in production or making business decisions based on it.

We never use your data to train AI models. Your data is isolated in a dedicated environment. You can delete your data or disconnect external sources at any time; deletion is permanent, on the timelines described in our Privacy Policy and Section 13.

6. Intellectual Property

The Service, including its design, features, content, and underlying technology, is owned by Datavtar AI Private Limited and is protected by intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or brand features without prior written consent.

7. Confidentiality

Each party agrees to treat the other party's non-public information as confidential. Datavtar will treat all content you provide to or connect with the Service — including documents, queries, and data from connected services — as your confidential information. We will not disclose your confidential information to any third party except as necessary to provide the Service (e.g., sub-processors listed in our Privacy Policy), with your consent, or as required by law.

8. Third-Party Services

AI Providers

The Service uses third-party AI providers — currently Google and Anthropic — to process queries, generate responses, and build applications. They process your content solely to deliver the features you use, under data processing agreements, and do not use it to train their AI models.

Google API Services

The Service offers integration with Google Drive via OAuth. When you connect your Google account, you authorize Datavtar to access only the specific files you choose, as described in our Privacy Policy. This integration is governed by Google's Terms of Service in addition to these Terms.

You are responsible for ensuring that you have the right to grant Datavtar access to the files you connect, including files in shared drives or shared with you by others. If your organization manages your Google Workspace account, your organization's policies may govern your ability to connect external services.

Datavtar's use of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements. You may revoke Datavtar's access to your Google account at any time through your Datavtar settings or through your Google Account permissions.

9. Availability and Support

We strive to maintain high availability of the Service and use commercially reasonable efforts to provide reliable access and responsive support. The Service may be temporarily unavailable for scheduled maintenance, updates, or circumstances beyond our reasonable control. Any availability or support commitments agreed in a separate written order form or service-level agreement take precedence over this section.

Except as expressly set out in a separate written agreement, the Service is provided on an "as available" basis without warranties of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or that AI-generated responses will be accurate or complete; you remain responsible for reviewing AI-generated output before relying on it.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Datavtar AI Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Datavtar AI Private Limited from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the Service.

Any indemnification or defense obligations that Datavtar agrees to provide are set out in a separate written agreement (such as an order form or master services agreement) and, together with all other liability, are subject to the limitations and cap in Section 10.

12. Modifications

We may update these Terms from time to time. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Termination

Either party may terminate the use of the Service by providing 30 days' written notice to the other party. Either party may terminate immediately if the other party materially breaches these Terms and fails to cure the breach within 15 days of written notice, or engages in unlawful or unethical conduct in connection with the Service.

Upon termination, your right to access the Service ceases at the end of the notice period. Connected third-party services (such as Google Drive) are disconnected and associated tokens are deleted at the point of termination. After termination, your data enters a recovery window of up to 90 days, during which an export can be requested and the deletion reversed, after which active data is permanently and irreversibly deleted from our systems and those of our sub-processors; residual copies in encrypted backups are purged on the standard backup rotation cycle and remain inaccessible for live use until then. Data export is available upon request during this window — contact support@datavtar.com to initiate an export.

14. Data Processing

For organizations subject to the GDPR or similar data protection regulations, Datavtar offers a Data Processing Agreement (DPA) that governs our role as a data processor for your organization's content. To request a DPA, contact us at legal@datavtar.com.

In the event of any conflict between these Terms and an executed DPA, the DPA will take precedence with respect to the processing of your organization's personal data.

15. Assignment

You may not assign or transfer these Terms without our prior written consent. Datavtar may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided the assignee agrees to be bound by these Terms. We will notify you of any such assignment.

16. Force Majeure

Neither party shall be liable for any delay or failure to perform obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or third-party service outages.

17. Survival

Sections relating to confidentiality, intellectual property, limitation of liability, indemnification, data processing obligations, and governing law shall survive termination of these Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Governing Law

These Terms are governed by the laws of the Republic of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

20. Contact

For questions about these Terms, contact us at legal@datavtar.com.

Datavtar AI Private Limited